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Refund Policy

Supreme Power Products ensures customers’ shopping experience is smooth, and they can get refunds for valid reasons. Please review our refund policy below:

  • We entertain refund claims and issue a full refund on items buyers bring to us in undamaged, new, unopened conditions, and it is essential to return products within 30 days of delivery.
  • Customers are responsible for contacting our customer support to receive an RMA they will put on the package as they prepare it for a return.
  • The return cost of the product is the buyer’s responsibility unless a written agreement exists from Supreme Power Products stating otherwise.
  • The returned product needs to be accompanied by an invoice with the date of sale.
  • A refund claim will not be entertained for any items that are used, damaged, or deformed.
  • Prior to the issuance of a refund, items will be thoroughly inspected.
  • A return is possible only for special order items in case of a manufacturer’s defect.
  • We charge a 25% restocking fee for all items that can be returned except in cases where our mistake results in a return.
  • It is essential to make sure that any loss or damage is reported to Supreme Power through email before claiming a refund. We do not entertain a refund request and/or an exchange of products that were used or not in original packaging.

We always make sure the happiness and satisfaction of our dearest customers, and we’re always at their disposal to answer any questions about our refund policy. Thank you for choosing Supreme Power Products!

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